Our Policies

Recreational-Dance-at-Erin-Raes-School-of-Dance

Tuition is Non-Refundable: The total seasonal tuition is divided into 10 equal monthly installments. We are encouraging families to make their tuition payment through their Akada parent portal –  https://app.akadadance.com/customer/login (please inquire if you need assistance). We encourage you to store a credit card in your account, and we strongly suggest enrolling in autopay to avoid missed payments.  Tuition is due on the 1st of every month, and late fees in the amount of $15 will apply after the 10th of the month. If an account becomes 45 days delinquent, the student(s) will be automatically dropped from classes with all past fees due. Tuition has been adjusted for holiday closings. There are no tuition adjustments for absences. 

News & Information: To keep our E-Rae’s families in the loop, all important news, announcements, and reminders are shared through our official communication platforms:  Akada email, bulletin boards posted at the studio, Facebook (members-only group), and Instagram. We encourage families to check regularly so you never miss a beat! Staying informed helps ensure a smooth and successful dance season for everyone.

Dress Code: All classes (with the exception of Hip Hop) have a dress code. Hip Hop dancers are required to have “dedicated to dance” sneakers that are carried in – not worn – to dance class. All dancers should have their hair pulled back from their face. We are not responsible for lost or damaged jewelry, please consider leaving bracelets, necklaces and dangling earrings at home for safety reasons. Please label all shoes, dance bags and anything else brought to the studio with your dancer’s name. 

Social Media: We invite all E-Rae’s dancers and dance families to follow us on Instagram (erinraes) and Facebook (Erin Rae’s School of Dance). We also extend an invitation to all dancers and their families to join our private Facebook Group – E-Rae’s Members Only. This group provides a wonderful opportunity to stay informed about the latest studio updates, important reminders, recital, and performance info. Please follow the link below to join today! https://www.facebook.com/groups/2550366178557480 You may not post videos of any routines/choreography, including class time and rehearsals; Erin Rae’s School of Dance owns the copyright to all choreography taught at the school. Video recording of any dance routine, rehearsal, or class is allowed only with the explicit permission of the choreographer and may not be shared in any way.

Food/Drink: We do not have water coolers for public use, please have all dancers bring water from home. We do have a vending machine which dancers and their families can purchase snacks and drinks from. It accepts cash, credit/debit cards, and mobile payment apps. Please remember, the only thing allowed in the classrooms is water.

Attendance: Please be aware that attendance is important, not only for your dancer but also for the rest of the class. Please make sure to call or email the studio if your dancer will be absent.

Class Assignments: We attempt to keep all classes to a reasonable size, but reserve the right to cancel or combine classes with 3 or fewer registered students. Please respect our decisions regarding class placements for your dancer. We have many years of experience and want your dancer to feel challenged and comfortable in their class. 

Weather Cancellations: E-Rae’s generally follows the local school systems for weather cancellations. Please check our Facebook page and your email frequently during inclement weather. We do not offer make-up classes in the event of a single cancellation. If your class is canceled more than once due to weather conditions, we may offer make-up options. 

Calendar: E-Rae’s will run on the same vacation and holiday schedules as the local schools. The current calendar is posted at the studio and on our webpage. Classes are NOT held during public school vacation weeks. These weeks are worked into the entire school year schedule and tuition payment plans – no make-ups are necessary.

Picking Up Your Dancer: Dancers may not be dropped off more than 15 minutes before their first scheduled class, and must be picked up as soon as their classes are completed. Please note that the studio doors will open no earlier than 30 minutes prior to the first class of the day. 

Respect: We want every student to feel safe and respected at E-Rae’s. We are proud to have wonderful teachers and assistants to reinforce the dancers’ positive behavior. If we feel that any student is being disrespectful in any way to another student, teacher, or parent we will consult with the parents of that student and if the situation cannot be resolved, we will remove the student from class with no refund. Communication lines are always open, and we ask that staff are always approached with respect from students and parents. You DO NOT have permission to reveal any information that compromises Erin Rae’s School of Dance. You are FORBIDDEN to share personal information about the director, staff, other students or their families, or anything that is proprietary and/or confidential to them or Erin Rae’s School of Dance. If you have questions about our policies, please contact the director through email – [email protected].

Safety: We have emergency first aid available at all times. We rely on you to notify us of any allergies, medical and developmental issues in your child to help us to teach to our best ability and keep your child safe when he/she is here with us. Please provide the front desk staff with any updates and action plans throughout the dance season. 

Classroom Etiquette: Parents and students should never open the classroom door or interrupt a class in session. No food or drink, with the exception of water, should be brought into the dance rooms. Cell phones, smart watches and computers may not be used by students during class times. All electronic devices, including cell phones & smart watches, must be silenced and not accessed until class is over. To maintain safety and uphold legal responsibilities, we are unable to allow students to bring visitors into the classroom on a regular basis. Students should refrain from inviting siblings, other relatives, or friends into their classes, with the exception of special events such as “Bring a Friend Week”. 

Waiting Room Etiquette: We are happy to provide you with a comfortable place to wait while your child is in class, however, this is an educational facility and a certain degree of order must be maintained. Please keep siblings as quiet as possible. Running, horseplay, yelling or climbing on waiting room furniture will not be tolerated. We request that all children stay out of the hallway, except to use the bathrooms. Please watch what you say in the lobby area, as it is intended for the comfort of our students’ parents and families. At no time should anyone utilize this area to commiserate with others about their dissatisfaction with the school, it’s faculty, or other students and their families. 

Parent Conduct: Parents and students should never open the classroom door or interrupt a class in session. We have monitors for all studio rooms in the waiting areas. Leave any personal negativity at the door. Proper respect for the Director, staff, studio, curriculum, fellow dancers, and faculty is expected of all dancers and family members on or off-site. Dancers and their families must abstain from gossip and/or judgment regarding fellow dancers, parents, staff, and choreographers. Please address all concerns to the front desk staff or the director through email – [email protected]

Contact Info: NEVER attempt to contact teachers, staff or choreographers by phone, text, or personal social media accounts. Please notify Erin Rae’s School of Dance by calling, emailing the studio, or messaging through our studio Facebook pages.